How soon can I expect to receive my order?
In Stock orders are usually processed in 2-3 business days. Please refer to the lead times in the product descriptions. Once the order has been processed, the average transit times are as follows. Express shipping is available upon request for an additional fee.
USA: 3-5 Business Days
International: Please contact us for pricing and transit times
We will refund your purchase price less a 15% restocking fee per item and shipping charges. Please note if your purchase was $150 or over and you received free shipping, we will refund your purchase price less a 15% restocking fee per item and a shipping fee of $12.50.
We will credit your original form of payment once the items have been returned in their original condition within 14 days of delivery. After 14 days all sales are final and no longer eligible for returns. Any used or altered merchandise will not be accepted. We are not responsible for returned items lost in the mail. Please allow 3-5 business days for your refund to post after we receive the return. You will receive an email confirmation once the credit has been issued.
Furniture is not eligible for returns. All sales are final unless the item is defective.
Please email firstname.lastname@example.org prior to returning your item to receive a Return Authorization number. Any merchandise returned without an RA number will not be eligible for a refund.
Ship returns to:
520-F Industrial Dr.
Carmel, IN 46032